Snakes and Snipers Pty Ltd (ACN 081 065 223)(“Snakes and Snipers") delivers to all Australian locations and to most International countries. Exclusions include North Korea, Syria and Iran. We reserve the right to refuse to ship to other International locations from time to time.
All orders are processed within 48 hours, from Monday to Friday 8.00am to 5.00pm.
We use Australia Post to deliver our orders domestically and overseas.
Australia Post will notify you when they have received your package. They will provide you with a Tracking Number so you can follow the progress of your order. They will email you updates and provide estimated delivery dates.
Tracking may not be available once the goods reach some International destinations.
Orders within Australia are delivered within Australia Post standard delivery time of 3-5 days from despatch. Deliveries to regional areas are likely to take 2 to 5 days longer. Parcels must be signed for upon receipt.
International orders may take up to 14 days to deliver. Please allow additional time for customs clearance in some countries.
You must ensure someone is available to accept the delivery at the premises and that they are authorised to do so. If no one is available to accept the delivery, you authorise us to deliver the product(s) in any case. You must ensure that there is safe and available access for delivery.
If you provide us with an incorrect address you will be required to pay for re-delivery to the correct address at a later time and to charge the cost to your nominated payment method.
The product(s) are at your risk after delivery. For commercial customers, liability for damage to any property occurring during delivery will not be accepted.
If product(s) are being collected, you must collect them within 7 days once we inform you that they are ready for collection. If you fail to do so and have not notified us, then we will assume you have cancelled your order and you will be charged in accordance with our Terms and Conditions of Sale.
Please see the Australia Post website for further information on delivery times: https://auspost.com.au/
A charge for delivery to your premises may apply depending on the product(s) purchased.
The rate charged for the shipping of your order is based on the weight of your products, the size of the packaging and your location.
The final cost of shipping and the cost of your items will be shown on the check-out page, and you will have an opportunity to not place your order if you do not wish to proceed.
Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Australia. Snakes and Snipers takes every effort to ensure a quick and smooth delivery, but does not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.
Unless specified, discount coupons and codes do not apply to shipping.
If you need to contact us for any reason, please do so using the contact details below: